Term of Service

Introduction

Welcome to Cityscape Exterior Cleaning. By accessing our website and using our services, you agree to comply with and be bound by these Terms of Service.

These terms apply to all services provided by Cityscape Exterior Cleaning, including but not limited to pressure washing, roof cleaning, driveway cleaning, gutter cleaning, solar panel cleaning, and other exterior cleaning services.

Services Overview

Cityscape Exterior Cleaning provides professional residential and commercial exterior cleaning services across Sydney, including the Eastern Suburbs and Inner West.

All services are subject to:

• Availability
• Site inspection (if required)
• Agreement on scope of work

We reserve the right to refuse or decline services where conditions are deemed unsafe or unsuitable.

Quotes & Pricing

• All quotes are provided based on the information supplied by the client.
• Final pricing may vary depending on actual site conditions upon inspection.
• Quotes are valid for a limited time unless otherwise stated.
• Additional services requested outside the original scope may incur extra charges.

Bookings & Scheduling

• Bookings are confirmed once both parties agree to the service details and timing.
• We aim to arrive at scheduled times; however, delays may occur due to weather, traffic, or operational reasons.
• We reserve the right to reschedule services when necessary.

Payment Terms

• Payment is due upon completion of the service unless otherwise agreed in writing.
• We accept payment via approved methods listed on our website.
• Late payments may incur additional fees or delays in future services.

Cancellations & Rescheduling

• A minimum of 24 hours’ notice is required for cancellations or rescheduling.
• Failure to provide adequate notice may result in a cancellation fee.
• We reserve the right to cancel or reschedule due to unforeseen circumstances.

Access to Property

• Clients must provide safe and clear access to the service area.
• Any hazards, obstacles, or special conditions must be communicated in advance.
• We are not responsible for delays caused by restricted or unsafe access.

Property Condition & Risk Disclaimer

• Exterior cleaning involves the use of water pressure and cleaning solutions, which may expose pre-existing damage.
• Issues such as cracked surfaces, loose paint, deteriorated materials, or structural weaknesses may be affected during cleaning.
• Cityscape Exterior Cleaning is not liable for damage resulting from pre-existing conditions.

Water & Utilities

• Clients are required to provide access to a suitable water source and, where necessary, electricity.
• Any limitations should be communicated prior to the service.

Weather Conditions

• Services may be delayed or rescheduled due to adverse weather conditions, including rain, storms, or extreme heat.
• We will make every effort to reschedule at the earliest convenient time.

Liability Limitation

• While we take all reasonable care, our liability is limited to the value of the service provided.
• We are not responsible for indirect, incidental, or consequential damages.

Satisfaction Guarantee

• Customer satisfaction is important to us.
• If you are not satisfied with the service, please notify us within 24 hours, and we will make reasonable efforts to address your concerns.

Website Use

• All content on this website is for informational purposes only.
• Unauthorized use, reproduction, or distribution of content is prohibited.

Privacy

• We respect your privacy and handle personal information in accordance with our Privacy Policy.
• We do not share or sell your information to third parties without consent.

Changes to Terms

Cityscape Exterior Cleaning reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of our services indicates acceptance of any changes.

Contact Information

If you have any questions about these Terms of Service, please contact us:

📞 Phone: 0448 561 205
📧 Email: Tyler@cityscapeexteriorcleaning.com.au
📍 Location: Sydney, Australia