Privacy Policy

Introduction

Cityscape Exterior Cleaning (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with applicable Australian privacy laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Full name
• Phone number
• Email address
• Property address
• Service requirements or inquiries

We may also automatically collect certain information when you visit our website, such as:

• IP address
• Browser type
• Device information
• Website usage data (via cookies and analytics tools)

How We Use Your Information

We use your information for the following purposes:

• To respond to inquiries and provide quotes
• To schedule and deliver our services
• To communicate with you regarding your request
• To improve our website and services
• To run and optimize marketing campaigns (including Google Ads)
• To comply with legal obligations

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance user experience
• Analyse website traffic and performance
• Support advertising and remarketing campaigns

You can choose to disable cookies through your browser settings.

Sharing of Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary, including:

• Service providers assisting in business operations
• Marketing and analytics platforms (e.g., Google Analytics, Google Ads)
• Legal or regulatory authorities where required by law

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate or outdated information
• Request deletion of your data (where applicable)

To make such requests, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Google Ads & Analytics Compliance

We may use Google Ads and Google Analytics to:

• Track website performance
• Understand user behaviour
• Improve advertising campaigns

These tools may use cookies and tracking technologies to collect data. By using our website, you consent to this data collection.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

📞 Phone: 0448 561 205
📧 Email: Tyler@cityscapeexteriorcleaning.com.au
📍 Location: Sydney, Australia